- Customer Service
- Inside Chugach
- The Company
- Board of Directors
- Financial Information
- Career Opportunities
- Bid Opportunities
- Public Services
- Regulatory Affairs
- Energy Efficiency
- Media Room
For Your Home
Start an electric account with Chugach Electric by completing the Application for Service and bringing it to our offices located at 5601 Electron Drive between the hours of 8:00 AM to 5:00 PM, Monday through Friday.
Chugach requires applicants for electric service to show proof of identity and may require payment of a meter deposit and connect fees to establish electric service. Please contact us at 563-7366 if more information is needed.
Cut the mailbox clutter and save paper: Go Green with paperless billing. Chugach will notify you by e-mail when your electric bill is ready.
Sign up for paperless billing and receive a one-time $5 credit on your next bill. You can pay your bill using any of Chugach's options. Paperless billing is easy and secure. Choose either or both paperless billing and AutoPay by Checking. The decision is yours.
Level Pay billing enrollment is open during March and April of each year and begins with the May billing.
We will estimate your annual electric usage and divide by twelve to determine your monthly payments. You'll know ahead of time exactly what your electric bill will be every month. In fact, if you combine LevelPay with AutoPay, you may not think about your electric bill all year!
With LevelPay, we track your actual electric usage, and any over- or underpayment will determine the next year's monthly payment.
For example, if your actual electric usage was less than the total of your payments, you could either reduce your monthly payments in the following year or be issued a refund. If your actual electric usage for the year was more, your level payments for the next year would be increased to make up the difference. It's that easy.
For more information or to sign up during March and April:
If you have two or more accounts or meters, such as rental property or multiple business locations, Summary Billing is a way for you to save time and money. No need to handle multiple checks and payment stubs. You make one payment and have only one due date to remember.
You'll receive one invoice that will summarize all your meters. You'll still get back-up detail for each location so you can review your bill as you always have. We'll hold your early meter readings and consolidate the bill for all your meters together - on the date of your latest bill in the month.
For even more flexibility, you can choose to organize your bill by having accounts grouped according to location or in a way that corresponds with your accounting system.
For more information or to sign up:
Pay when you bank
Check with your bank or credit union - Many of them offer bill payment services at no charge.
Any branch of First National Bank Alaska will accept your Chugach Electric payment on your current bill. Be sure to bring your current billing statement. There is no charge.
Pay when you shop
For a small fee, any Walmart location will accept your Chugach Electric payment on your current bill. Be sure to bring your current billing statement.
Pay online or by phone
For a small fee of $2.95, you can pay online or pick up the phone and call it in to our automated payment line, available 24 hours/day. Phone # 762-7803.
AutoPay by checking
For even more convenience, use Chugach's easy, no fee, hassle-free AutoPay by Checking. No more late fees, no more checks and no more stamps.
P.S. While you're at it, check out paperless billing. It's easy and secure. with paperless billing, you can reduce mailbox clutter and save paper. You can still pay your bill using any Chugach payment option.
Chugach mailed 2010 Capital Credit Allocation letters to current and former members. To verify the amount of your allocation, click here and search for your name.
Regulations & Requirements
- Operating Tariff - Rates, Rules and Regulations Governing the Provision of Electric Service
- Line Extension - New Construction
- Electric Service Standards & Requirements
- Electric Service Requirements Excerpt - Guide for single-phase, single-unit service
- Electric Facility Clearance Requirements
- Line Extension Application Form
- Right Tree, Right Place
- What is an easement?
Chugach offers beautiful gift certificates (see sample below) to give as gifts in any amount.
A Chugach gift certificate, which the recipient uses to pay a Chugach bill, is the perfect gift for charities, City of Light participants, gift exchanges, students or anyone who would appreciate a little help with their electric bill during the year.
For more information, contact Customer Service at (907) 563-7366 or (800) 478-7494, or send e-mail to email@example.com.