AutoPay Details

With AutoPay your bill is paid automatically from your bank account. The payments will be charged within one to three working days before the due date of your bill. You will continue to receive a monthly bill, and this allows you time to review it before payment is processed.

Your account must be current at the time of enrollment. If your enrollment date is too close to the next due date on your account, you may need to pay the amount due while the automatic payment program is being set up.

If the financial institution declines your automatic payment for any reason, we will attempt to contact you for alternate payment arrangements. If you cannot be reached and alternate payment arrangements are not made, your account will be subject to normal credit procedures and non-sufficient fund charges. If payment is declined twice within a 12-month period, Chugach may cancel participation in the program.

You must notify Chugach of changes in bank account numbers. If you fail to provide this information prior to the due date and Chugach is unable to process payment, you will be responsible for making an alternate payment arrangement and payment of any late fee that results. You can contact Customer Service by phone at (907) 563-7366 or write Chugach Electric Association, Inc., P.O. Box 196300, Anchorage, AK 99519-6300.

If you cancel your Chugach service or your account becomes inactive, the balance on your account will be due at that time. Your final bill will not be deducted automatically from your account as the due date and amount may differ from other monthly payments. Chugach also reserves the right to cancel this arrangement at any time upon 30 days written notice.