Customer Service

Welcome to Chugach Electric's online service. Our fast, friendly customer service is a Chugach tradition — now easier than ever!

To make our service even more convenient, you can now use many of our popular programs online. From checking your current account to signing up for one of our time and money-saving programs, we know you'll find this section convenient and easy to use.

Our service center at 5601 Electron Drive is open* for business:

Monday-Friday 8 a.m. - 5 p.m.
Phone: (907) 563-7366
Credit Department Phone: (907) 563-5060
Payments by phone 24 hours a day (907) 762-7803

* Schedule of holidays and office closures

Our offices will be closed on the following 2016 holidays:

New Year's Day January 2, 2017
Memorial Day May 29, 2017
Independence Day Observed July 4, 2017
Labor Day September 4, 2017
Thanksgiving November 23 & 24, 2017
Christmas Eve Observed December 22, 2017
Christmas Day Observed December 25, 2017
New Year's Eve Observed December 29, 2017
New Year's Day Observed January 1, 2018

Send us an E-Mail. Please allow two business days for a reply..

Email should not be used for urgent business. For urgent customer service or credit issues, please contact us during business hours by phone.