Customer Service

Welcome to Chugach Electric's online service. Our fast, friendly customer service is a Chugach tradition — now easier than ever!

To make our service even more convenient, you can now use many of our popular programs online. From checking your current account to signing up for one of our time and money-saving programs, we know you'll find this section convenient and easy to use.

Our service center at 5601 Electron Drive is open* for business:

Monday-Friday 8 a.m. - 5 p.m.
Phone: (907) 563-7366
Credit Department Phone: (907) 563-5060
Payments by phone 24 hours a day (907) 762-7803

* Schedule of holidays and office closures

Our offices will be closed on the following 2014 holidays:

New Year's Day January 1, 2014
Memorial Day May 26, 2014
Independence Day July 4, 2014
Labor Day September 1, 2014
Thanksgiving November 27 & 28, 2014
Christmas Eve December 24, 2014
Christmas Day December 25, 2014
New Year's Eve December 31, 2014
New Year's Day January 1, 2015

Send us an E-Mail. Please allow two business days for a reply..

Email should not be used for urgent business. For urgent customer service or credit issues, please contact us during business hours by phone.