Customer Service
Welcome to Chugach Electric's online service. Our fast, friendly customer service is a Chugach tradition — now easier than ever!
To make our service even more convenient, you can now use many of our popular programs online. From checking your current account to signing up for one of our time and money-saving programs, we know you'll find this section convenient and easy to use.
Our service center at 5601 Electron Drive is open* for business:
| Monday-Friday | 8 a.m. - 5 p.m. |
| Phone: | (907) 563-7366 |
| Credit Department Phone: | (907) 563-5060 |
| Payments by phone 24 hours a day | (907) 762-7803 |
* Schedule of holidays and office closures
Our offices will be closed on the following 2012 holidays:
| New Year's Day Observed | January 2, 2012 |
| Memorial Day | May 28, 2012 |
| Independence Day | July 4, 2012 |
| Labor Day | September 3, 2012 |
| Thanksgiving | November 22 & 23, 2012 |
| Christmas Eve | December 24, 2012 |
| Christmas Day | December 25, 2012 |
| New Year's Eve | December 31, 2012 |
| New Year's Day | January 1, 2013 |
Send us an E-Mail. Please allow two business days for a reply.
Email should not be used for urgent business. For urgent customer service or credit issues, please contact us during business hours by phone.