Customer Service

Welcome to Chugach Electric's online service. Our fast, friendly customer service is a Chugach tradition — now easier than ever!

To make our service even more convenient, you can now use many of our popular programs online. From checking your current account to signing up for one of our time and money-saving programs, we know you'll find this section convenient and easy to use.

Our service center at 5601 Electron Drive is open* for business:

Monday-Friday 8 a.m. - 5 p.m.
Phone: (907) 563-7366
Credit Department Phone: (907) 563-5060
Payments by phone 24 hours a day (907) 762-7803

* Schedule of holidays and office closures

Our offices will be closed on the following 2016 holidays:

New Year's Day January 1, 2016
Memorial Day May 30, 2016
Independence Day Observed July 4, 2016
Labor Day September 5, 2016
Thanksgiving November 24 & 25, 2016
Christmas Eve Observed December 23, 2016
Christmas Day Observed December 26, 2016
New Year's Eve Observed December 30, 2016
New Year's Day Observed January 2, 2017

Send us an E-Mail. Please allow two business days for a reply..

Email should not be used for urgent business. For urgent customer service or credit issues, please contact us during business hours by phone.