Back to top

Current News

Coronavirus update 3-16-2020

As a result of the Coronavirus (COVID-19) and as a precautionary measure for the safety of our employees, our members and the community, Chugach has closed its lobby to the public until further notice.

Chugach is urging members who are having difficulty making payments due to financial hardships caused by the Coronavirus pandemic to contact our credit department at (907) 563-5060. 

In recognition of the significant impact the Coronavirus is having on our community, Chugach has also imposed a temporary moratorium on service disconnections to members having a financial hardship associated with the COVID-19.

Ways to reach Chugach

Members have a variety of tools for paying their bills and staying in touch during this time:

  • Call us.
    • Our main number in the Member Services department is (907) 563-7366 or toll free (800) 478-7494.
    • Our credit department number is (907) 563-5060.
  • If you need to pay a bill, you can utilize the My Account member portal, where you can view and pay bills, track usage, and sign up for alerts.
  • Pay your bill by phone by calling (907) 762-7803.
  • Utilize our payment drop box outside of our building at 5601 Electron Drive.
  • Follow Chugach activities on our website www.chugachelectric.com and on Facebook and Twitter.

Serving our members is what we do best at Chugach. Together we will continue that tradition and keep employees, members and the community safe and healthy. For updated information on the Coronavirus, go to www.cdc.gov.

Chugach response to Coronavirus 3-13-2020

At Chugach Electric, safety is our #1 priority. As we work every day to provide reliable, affordable power, we have the health and safety of our employees and members at the forefront of all we do. To that end, we are working diligently to protect our employees and members as we respond to the impacts of the Coronavirus (COVID-19). We are following the guidelines of the Centers for Disease Control (CDC), along with local and state directives, to help prevent the spread of the virus in Alaska.

Chugach actions

In Chugach buildings, we are giving extra emphasis to cleaning and disinfecting, including adding a hand sanitizer station in the lobby; employees are encouraged to wash their hands frequently and increase the use of hand sanitizer; we are utilizing social distancing; and employees are encouraged to stay home if they are not feeling well.

Member actions

Members doing business with Chugach during this time are encouraged to use the telephone, e-mail and the My Account member portal whenever possible, rather than a lobby visit.

Please consider taking the following actions:

  • Use the telephone whenever possible. Our main number in the Member Services department is (907) 563-7366 or toll free (800) 478-7494.
  • If you need to pay a bill, you can utilize the My Account member portal, where you can view and pay bills, track usage, and sign up for alerts.
  • Pay your bill by phone by calling (907) 762-7803.
  • Utilize our payment drop box outside of our building at 5601 Electron Drive.
  • Follow Chugach activities on our website www.chugachelectric.com and on Facebook and Twitter.
  • If you do need to come to our lobby in person, please utilize the health precautions set out by the CDC, and only come in if you are feeling well.

Serving our members is what we do best at Chugach. Together we will continue that tradition and keep employees and members safe and healthy. For updated information on the Coronavirus, go to www.cdc.gov.

Chugach partners with members on EV charging stations

Chugach is pleased to be partnering with five commercial members who were selected to be participants in an electric vehicle (EV) charging station research project.  In exchange for research information, Chugach is providing funding toward the installation of “Level 2” charging stations with universal connectors that can charge any EV.  The five members were selected competitively based on criteria such as geographic diversity and activities available while charging.  They are:

  • Alyeska Resort
  • Creekbend Company, Hope
  • Dimond Center
  • JL Properties, South Restaurant retail center
  • Municipality of Anchorage, parking lot east of Rustic Goat Restaurant                      

The Alyeska Resort charger has been in operation since Sept. 2019; the others will be installed after the ground thaws and before the end of June.

As part of the program Chugach will contribute up to $7,500 toward the actual installed cost of the charging facility. The charging station will be selected, installed, owned and maintained by the customer for the duration of the three-year research period.

The goal of the partnership and research program is to better understand the driving habits and charging needs of EV owners as well as the extent to which chargers are used in commercial areas.

Chugach’s most recent count of EVs shows there are just over 150 all-electric vehicles registered in the Municipality of Anchorage (not including plug-in hybrid vehicles).  This is an increase of 50 since last August.  There are a total of 12 manufacturers represented in Anchorage’s EV population and 17 different models.  The most common make is Tesla, which accounts for about 110 of the 150 vehicles.

Eklutna Hydroelectric Project

As part of the sale of the Eklutna Hydroelectric Project, Chugach Electric Association,  Municipal Light & Power, and Matanuska Electric Association entered into a Fish & Wildlife Agreement in 1991 with the United States Fish and Wildlife Service, the National Marine Fisheries Service, and the State of Alaska.

The 1991 Agreement requires the utilities to examine, and quantify if possible, the impacts to fish and wildlife from the Eklutna Hydroelectric Project; examine proposals for the protection, mitigation and enhancement of fish and wildlife affected by the hydroelectric development; consider the impacts of any protection, mitigation, or enhancement measures on other environmental resources and beneficial public uses as well as available means to mitigate those impacts; and then to develop and propose a Fish & Wildlife Program to the Governor.

The Governor will review the proposal and issue a final Fish and Wildlife Program giving equal consideration to:

  • the purposes of efficient and economical power production
  • energy conservation
  • the protection, mitigation of damage to, and enhancement of fish and wildlife
  • the protection of recreation opportunities,
  • municipal water supplies
  • the preservation of other aspects of environmental quality
  • other beneficial public uses
  • requirements of State law

For more information visit Eklutna Hydro.