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Outages

Current Outages

This map shows outages on our system as reported.

Outages automatically populate to the map but are not removed until restoration has been confirmed and cleared by the dispatch center. Therefore, there can be a delay in real-time updates on the outage map.

Report an Outage

To report an outage please call us or fill out the provided e-form.

Anchorage
Outside Anchorage
Danger tree hotline

Danger Tree Request

907-762-7888
800-478-7494
907-762-7227

Report an Outage

Outage E-Form

Please enter the service address associated with the account to help us identify the location of the outage.

* Required information

Are You Prepared For a Power Outage?

Here are some tips for your safety and comfort. Select a category to view tips to help you before, during, and after a power outage.

Outage Preparation

Flashlights

Head-lamps and battery-powered lanterns allow for hands-free operation.

Candles

Candles should be enclosed in glass mantle for safety.

Radio

Have a battery powered and/or hand-crank radio (NOAA weather station capable is best).

Extra Batteries

Important to have for essential electronics.

Emergency Contact Information

Have family and other emergency contact information written down on paper in case cell phones/electronic contact list is unavailable.

Food & Water

Stock ready-to-eat, non-perishable, no-cook foods and emergency water supplies (one gallon, per person, per day in case local well or city water systems are unavailable)

Wood

Stock wood for wood stove/fireplace.

Cell Phones

Keep cell phones and other electronics charged.

Breaker Panel

Be familiar with location and operation of your indoor breaker panel (complete with labels) to reset circuit breakers if necessary.

Garage Door

Know how to manually open your garage door.

Family Safety Plan

Include how/where to evacuate if necessary.

Ice

Have ice to surround food with in the cooler or refrigerator or freezer.

Digital Thermometer

To ensure food is cold enough to eat safely (less than 40˚F)

Electrical Safety

Turn Off/Unplug Unnecessary Electrical Equipment

This will pervent electronics from getting damaged if there are power surges.

Leave One Light On

This will let you know when the power comes back on.

Portable Generator

Only use a portable generator if you are familiar with its operation and, if connected to your home, it must have a transfer switched installed by a qualified electrician. These requirements ensure the safety of linemen and equipment protection.

Home Safety

Candles & Fireplaces

Keep candles on fireproof surfaced and avoid open fireplace flames or burning inappropriate materials. Children should not handle candles.

Gasoline, Propane, Natural Gas or Charcoal Burning Device

Do not use a generator, grill, camp stove or other gasoline, propane, natural gas or charcoal burning device inside your home, garage or other enclosed space.

Carbon Monoxide & Smoke Detectors

If a carbon monoxide or smoke detector alarms, move to a fresh air location, preferably outside.

Emergency Calls

Call for emergency help from the fresh air location.

Travel

Avoid unnecessary travel by car as traffic and street lights will likely be out.

Electricity-Dependent Medical Equipment

If someone is dependent on electricity for health reasons, they should be relocated to a hotel or medical facility with uninterrupted or back-up electric service.

Food Safety

Maintaining Cold Food Temperatures

Minimize opening refrigerator, freezer and coolers.

Order of Usage

Use perishable foods from the refrigerator first. Next, use perishable foods from the freezer. Lastly, use non-perishable items.

Ice

Be aware of locations where ice, such as dry ice, can be obtained to pack into a cooler or your refrigerator to preserve food during an extended outage.

More information can be found at the U.S. Food & Drug Administration

After Outage

Throw Out Contaminated Food

Throw out any food that has been exposed to temperatures of 40˚F or greater for two hours or more or has an unusual odor, color or texture (when in doubt, throw it out).

Restore Electronic Items

Plug in electronics and other disconnected items and reset electronic clocks.

Check Indoor Systems & Appliances

Walk through your home to make sure all mechanical systems, water systems, furnace, and appliances are operating normally.

Ice

Be aware of locations where ice, such as dry ice, can be obtained to pack into a cooler or your refrigerator to preserve food during an extended outage.

More emergency safety tips available at ready.gov